How much does a plumber charge per hour in Burwood?
The Sydney range is $100 to $150 an hour. On a house where the drainage layout is genuinely unknown, an hourly rate means you carry the cost of every wrong guess. We price the whole piece of work, so the unknown is our problem to manage rather than your bill to absorb.
How fast can you get to me in Burwood?
For a genuine emergency we aim to be with you inside the hour across Burwood and the inner west, any hour of any day, including public holidays.
Do you charge a call-out fee?
Whatever we would charge to attend, after hours included, is said on the phone before we set off and written on the quote. Booked through this site there is no attendance fee at all.
How do I know you're a licensed plumber?
NSW Licence 368473C, and Fair Trading will confirm it in about a minute. Working without one is illegal in this state and quietly voids your home insurance, so it is a fair question to put to any trade. Ours is on every quote we send.
My hot water system failed and it isn't that old. Why?
Sydney's water is soft, so limescale is rarely what ends a unit here. It is normally the sacrificial anode being used up or an element failing, and on a system that is not old both of those are parts rather than grounds for replacing a tank.
Why do you film the drain before quoting on an old house?
Because in a Victorian house nobody knows where the drainage goes, including us, until we look. These homes were built before the sewer reached them, so they had a cesspit in the yard and the pipework was added years later, threaded around a building that was already finished. It runs where it could, not where it should. Then a bathroom was added in the 1920s, another in the 1960s, an extension in the 1990s, each tied into whatever was there. There is no plan of any of it. A plumber who quotes confidently on where your drain runs, without putting a camera down, is guessing with your money.
Do you work on heritage and conservation-area homes?
Constantly, and Burwood has more of it than most. The council maintains four residential conservation areas, Burwood Old Town, Croydon Village, Croydon Park and Burwood Heights, and is strict on tree preservation under its LEP and DCP. The Appian Way is state heritage-listed and considered one of the finest Federation streets in the country. Practically, that means excavation in a listed street is not something anyone should be casual about, and it is another reason to know exactly where the fault is before opening anything.
The blocks here are big. Does that change anything?
It changes the shape of the job rather than the nature of it. Heritage-area blocks here run from a quarter to three-quarters of an acre and are often irregular, so a run from the house to the boundary can be both long and indirect. The indirect part matters more than the long part: because the drainage was retrofitted, it frequently doubles back or skirts the building rather than taking the obvious line. That is why locating it properly saves real money on a block this size.
What areas around Burwood do you cover?
The whole Burwood LGA and every suburb around it: Burwood Heights, North Strathfield, Homebush, Homebush West, Flemington, Lidcombe, Mortlake, Regents Park and more.
